Our Machine Service Guide
Canberra Sewing has been servicing sewing machines and overlockers in the Canberra region since 1993.
Our approach to caring for your machine is professional and positive. We know how much our customers love their machines and want to help keep them in the best working order possible. If any parts are required, there will be an additional cost for the part and the instalation. Permission will be sought prior to parts instalation. When the machine is brought in to be serviced or repaired, a non-refundable deposit towards the standard service cost is required. If the machine is not servicable (cannot be fixed) after our checks and inspection, the deposit covers the time taken to work on the machine. On the spot assistance, including threading is available for a fair fee, depending on the time involved. We will supply and complete our “Service Repair Report” which is a detailed summary of all our work, including the checks, adjustments and repairs performed.
We will contact you when the service is completed.
Register your machine service today
SERVICE TYPE
PARTICULARS
COST
Counter Service On the spot
Threading, user errors, quick fix if possible without taking apart, re-threading of overlockers, cost calculated per time spent.
$20 – $50
Standard Service Deposit
Paid on booking in, applies to all machines, non-refundable – included in standard service price.
$50
Standard Service
Open covers, inspect, check functions, clean, lubricate, adjust and fix as required. Confirm with sew tests.
$190
Firmware Upgrade
Check for latest version, update if required.
$25
Embroidery Module
Open covers, clean, lubricate, check functions, adjust as required. Confirm with embroidery tests.
$80
Embroidery only Machine
Open covers, inspect, check functions, clean, lubricate, adjust and fix as required. Confirm with embroidery tests.
$240
Standard Service Longarm Quilting Machine
Gammill, Sweet 16, Grace or similar.
$270
Standard Service Multi-needle
Brother brand only – Multi needle embroidery machines.
$440
Overlocker Domestic
Open covers, inspect, check functions, clean, lubricate, adjust and fix as required. Confirm with sew tests.
$190
Industrial Basic Models
Machine Head only, not table or motor.
$190
- We warrant our work performed and any new parts supplied for a maximum period of three months.
- Please retain your Service Report at least for the warranty period of three months.
- Machines and goods left in our care are not insured or covered for fire or theft or any other loss.
- Machines not claimed after 6 months can be sold without notice to recover our costs
Our warranty does not cover globes, threaders, blades, cords, foot controls, caught or tangled threads due to incorrect threading, the incorrect use of a threader, nor problems due to operator error nor any breakages due to operator misuse or by unauthorised repairs
You can also contact us to get a quote or arrange a service
02 6281 7555
Need to know – How to maintain your machine
